General
GreyCrunch Ltd are committed to protecting the privacy of visitors to its websites and users of its services and this privacy policy explains our practice in relation to the collection, retention, storage and sharing of data.
Collection of information
We may collect personal data from you, such as your name and email address, which will be processed for the specific purpose given at the time or for any purpose stated in this privacy policy. Such purposes may include but are not limited to the purchasing of consumable, non-consumable or auto-renewable subscription services for use over Web or mobile, providing product information, handling of complaints, enquiries or feedback. The provision of personal data or any information is usually voluntary. However, any failure to supply all information requested by us may result in us being unable to configure our services to serve the intended purpose or process your requests fully or at all.
Security
We will use data encryption systems as we judge appropriate for the collection of your personal information over the Internet, based on the type of information being collected.
We are responsible of the services secureness, and the parts that are integral parts of it. This excludes client applications, client devices or any part that, but not limited to, that is out of GreyCrunch Ltd direct control. We will assume that our clients take proper care of their own enviroment's security.
Sharing of personal information
We do not rent, trade,sell or otherwise disclose your personal data to third parties unless otherwise stated below.
Sharing of personal information within the service
Any personal information we receive from you will not be disclosed to any third party in personally identifiable format except as provided herein, as notified to you at the time of collection, or with your prior consent and your delivery of the contact information of the person(s) as the authorized co-user(s). Your act of sending a personal request (Invitation) with the tools provided by our service to another user for joining the group which is authorized to view your personal information is considered equal to your consent and authorization to share your relevant well-being and vital sign information for this user (or users).
we may use the information collected about you to communicate with you or your authorized co-user(s), for example to send you or your co-user(s) critical alerts and other such notices relating to our service features and let you communicate with your authorized co-user(s) through our service;
The collected information will also be used as base of analysis and will be target of automatic processing such as incident pattern searching or other data processing related to the service.
Personal information and international borders
Our cloud-computing based web services, including intelligent well-being and vital sign information combining and provisioning of related event-driven notifications and alike may be provided using resources and servers located in various countries around the world. Therefore your personal information, in personally non-identifiable format may be transferred across international borders outside the country where you use our services, including to countries outside the European Economic Area (EEA) that do not have laws providing specific protection for personal information or that have different legal rules on data protection, for example, the United States of America. This transfer and replication of personally non-identifiable information is necessary to provide intended performance level and quality of service irrespective of the country or continent where our users reside. In such cases we take the reasonable steps practical to our company's resources at the time to ensure that there is a legal basis for such a transfer of personally non-identifiable information and that adequate protection for your personal information is provided as required by applicable law, for example, by using standard agreements approved by relevant authorities (where necessary) and by requiring the use of other appropriate technical and organizational information security measures.
Your consent and social sharing services
We may share your personal information if we have your consent to do so. Our service may allow you to share your personal information with other users of the service or with other services (“3rd party service”) and their users. In case the user chooses to share information with a 3rd party service, that information is considered out of scope of service described in this policy.
Cookies, beacons and HTML5
When you visit one of our websites, we may send you a cookie. A cookie is a small file that can be placed on your computer's hard disk for record keeping purposes. We may use these to do a number of things such as help us to recognize you when you next visit one of our websites and present the information displayed to you or compile anonymous statistics related to the take up or use of services or patterns of browsing. A third party collects such data on our behalf to measure web site performance. Information collected is aggregated for reporting purposes. No personally identifiable information is collected by this service. The use of this service assists us in measuring and improving the structure and ease of use of our web sites; we may also collect information about your computer or mobile device, including where available your IP address, country, operating system and browser type for system administration;
we may use web beacons (or “pixel tags”) in connection with our website. However, we do not use them to identify individual users personally. Web beacons are typically graphic images that are placed on a website and they are used to count visitors to a website and/or to access certain cookies. This information is used to improve our services; our applications may utilize so called locally stored objects, such as HTML5 Web Storage. Locally stored objects are used for similar purposes as cookies but typically may contain a greater amount and different types of data than browser cookies.
Marketing use of personal information
We may use information held about you in the following ways: to contact you for consumer care related purposes; to ensure that content from our site is presented in the most effective manner for you; to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes; to carry out our obligations arising from any contracts entered into between you and us; to allow you to participate in interactive features of our service, when you choose to do so; and to notify you about changes or updates to our services or products.
If at any point we decide to use personal information in a manner different from that stated at the time it was collected, we will notify you via email or by posting a prominent notice on our website thirty days prior to implementing the change. Your express consent will be needed before we use your personal information in a different manner.